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Privacy Policy for Glass Workshops

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Owner and Data Controller: Lucy Prescott, Natal House Glass Studio, Hadlow, Kent, TN11 0EF

Contact Email: lucydprescott@hotmail.co.uk

Effective Date: February 2025

We are committed to protecting your privacy and managing your personal data responsibly. This Privacy Policy explains what data we collect, how we use it, and your rights under applicable data protection laws.

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1. Types of Data Collected We collect the following types of personal data when you book or attend a workshop:

  • Personal Data: Name, email address, phone number, and payment details.

  • Booking and Attendance Data: Workshop dates, vouchers used, and participation records.

  • Usage Data: IP address, browser type, and website interaction if booking through our site.

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2. Purpose of Data Collection and Processing Your data is collected for the following purposes:

  • Booking and Service Delivery: To confirm bookings, communicate workshop details, and provide services.

  • Communication: To respond to inquiries, send confirmations, and provide customer support.

  • Payment Processing: To manage workshop fees securely.

  • Marketing (with Consent): To inform you about future workshops and offers. You can opt out anytime.

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3. Data Sharing and Third Parties We do not sell, trade, or share your personal data with third parties for commercial purposes. However, we may use secure third-party services for payment processing, email communication, and website hosting.

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4. Data Storage and Security We implement appropriate security measures to protect your personal data from unauthorized access, alteration, or disclosure. Data is stored on secure systems and only retained as long as necessary for service provision or legal requirements.

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5. Legal Basis for Processing We process your data under the following legal bases:

  • Contractual Necessity: To fulfill workshop bookings and provide services.

  • Consent: For marketing communications (where applicable).

  • Legal Obligations: To comply with tax and accounting regulations.

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6. Your Rights Under data protection laws, you have the following rights:

  • Access: Request a copy of your personal data.

  • Correction: Update inaccurate or incomplete data.

  • Deletion: Request deletion of data no longer required.

  • Objection: Opt out of marketing communications.

  • Data Portability: Request transfer of your data to another service provider.

To exercise your rights, please contact us at lucydprescott@hotmail.co.uk.

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7. Cookies and Tracking If our website uses cookies, they are for functionality, analytics, and improving user experience. You can manage cookie preferences via your browser settings.

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8. Data Retention We retain personal data only as long as necessary for the purposes outlined or as required by law. Once the retention period expires, data is securely deleted.

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9. Changes to This Privacy Policy We may update this Privacy Policy occasionally. Any changes will be posted on our website, and significant changes will be communicated directly where required.

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10. Contact Us For questions about this Privacy Policy or to exercise your data rights, please contact us at: Lucy Prescott Glass Artist, Natal House Glass Studio Hadlow, Kent, TN11 0EF Email: lucydprescott@hotmail.co.uk

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Thank you for trusting us with your personal information. We are committed to safeguarding your privacy while delivering an enjoyable workshop experience.

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